Citation
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 15: Command dialogues.
Status
International Standard. Will be replaced by ISO 9241-132.
Lifecycle Phase
Create the user experience.
Type of Guidance
Principles and general recommendations.
Application Area
Software.
Scope
This part of ISO 9241 provides recommendations for systems that use command line interfaces (such as DOS and UNIX). With a command line interface, the user works with the system by typing in commands that meet certain syntactic rules. The standard begins by describing the appropriate application areas for these interfaces (for example, applications that people use frequently, and that require speed and flexibility). The recommendations cover: structure and syntax (for example, macros and command arguments); command representation (for example, command names and abbreviations); input and output considerations (for example, command reuse and editing); and feedback and help (for example, command processing and error feedback). The standard contains two annexes. The first is a sample procedure for assessing applicability and adherence and includes a five-page checklist (using a conditional compliance route, see the description of ISO 9241-12). The second annex is a bibliography.
Audience
User interface designers and evaluators.
See Also
ISO 9241-110:2006 Ergonomics of human-system interaction -- Part 110: Dialogue principles.
Note: this page is a few editions behind the eBook and may be out-of-date. For the very latest on ISO 9241 get the eBook version of the Bluffer's Guide to ISO 9241.
Web Usability: An Introduction to User Experience
Oct 22-23, London: Get hands on practice with user experience techniques like personas, card sorting, contextual inquiry and heuristic evaluation. More details
Download the best of Userfocus. For free.
100s of pages of practical advice on user experience, in handy portable form. 'Bright Ideas' eBooks.
Free newsletter
Over 7,000 people get our monthly newsletter. Sign up now and download your free guide to usability test moderation.
Bluffers' Guide to ISO 9241
Do you need a more up-to-date version of this guide? Do you need a version formatted for printing? Would you like a searchable version of this document on your own computer? Buy the ISO 9241 eBook.