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We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.

Next scheduled course

We schedule this course based on demand. If you want to attend a public course, click on the button below. Once we get 8 like-minded individuals we'll schedule a course and let you know.

Overview: Consultancy Skills for Usability Professionals

After attending this training course, you will be able to apply proven consultancy skills on your project.

About your trainer

David Travis

This seminar is led by Dr. David Travis, the author of E-Commerce Usability. David has more than 20 years experience in the field of user centred design and has delivered over 100 seminars in usability for a range of private and public sector organisations. David has worked as a full-time internal and external usability consultant for companies like BT, System Concepts and Userfocus.

This seminar is aimed at

  • Usability professionals
  • Interface designers
  • web site designers

You will learn how to

  • Describe the three modes of consultancy (technical, process and marketing).
  • Reveal clients' unstated needs.
  • Write a proposal to agree the scope of work with a client.
  • Agree the level of quality required on a project.
  • Manage clients.
  • Know when and how to keep project managers informed of progress.
  • Identify the type of reporting required on a project.
  • Deliver bad news constructively.

What do I get when I book this course?

  • 1 day training course with a usability expert.
  • Practical checklists, worksheets and extensive notes to take home.
  • 24/7 support to help you apply your learning.
  • A proper, air-conditioned learning environment.
  • CPD-approved course attendance certificate.
  • A 2-course lunch and refreshments throughout the day.
  • A money-back guarantee.

More details on what you get.

Duration

This course lasts one day.


Usability immersion training

Usability design training

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Usability management training


What should I do next?

If you're interested in attending this course, try these links.

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