We make house calls!
We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.
Next scheduled course
We schedule this course based on demand. If you want to attend a public course, click on the button below. Once we get 8 like-minded individuals we'll schedule a course and let you know.
Overview: Ethnography and field work
After attending this course, you will have a practical understanding of ethnographic (field research) approaches to design, and will be able to carry out research and use the insights gained in design or evaluation.
"I really liked the many practical tips and exercises — what you can't get from a book!"
About your trainer
Louise Ferguson
This seminar is led by Louise Ferguson. Louise has conducted ethnographic user research projects for clients in healthcare, financial services, banking, business development and in the energy and transport sectors. She is the co-author of 'Getting By, Not Getting On: Technology in UK Workplaces', an ethnographic study published by The Work Foundation.
This seminar is aimed at
- Software engineers who want to learn techniques for requirements capture.
- Usability professionals who want to expand their repertoire of requirements gathering approaches.
- Project managers who want to understand how user research can contribute to positive project outcomes.
You will learn how to
- Understand the advantages of ethnographic research, and how it differs from other approaches to research and design.
- Explain common misconceptions about qualitative and quantitative user research.
- Understand how ethnography can be used in conjunction with other research approaches.
- Choose the right qualitative research techniques for your projects.
- Develop tools to aid the field research process.
- Conduct field research, both individually and with teams.
- Collect and interpret data from field research.
- Apply the insights gained from field research to design projects.
- Take into account ethical and legal considerations.
- Promote the understanding and use of ethnographic research.
What delegates say about this course
- "Good overview of ethnographic methods and the practicalities in carrying it out."
- "Louise is very knowledgeable in her field and adapted the course to answer our questions."
- "Good to hear how to do ethnography from experts. I liked the exercises as a means of trying out the ideas."
- "Described a range of useful analysis techniques, helping me to see where to go with the data."
What do I get when I book this course?
- 1 day training course with a usability expert.
- Practical checklists, worksheets and extensive notes to take home.
- 24/7 support to help you apply your learning.
- A proper, air-conditioned learning environment.
- CPD-approved course attendance certificate.
- A 2-course lunch and refreshments throughout the day.
- A money-back guarantee.
Duration
This course lasts one day.
Usability immersion training
- Web Usability
- Intranet Usability
- Software Usability
- 2-hr User Experience Briefing
- Online User Experience training
Usability design training
- Design Thinking
- Web accessibility for developers
- Forms usability
- Axure Essentials
- Advanced prototyping with Axure
- Prototyping mobile interfaces with Axure
- How to write on-line documentation
- How to write an effective Style Guide
- Writing and editing for the web
- Usable mobile applications and IVRs
Usability research training
- Contextual inquiry
- Lean UX Starter Kit
- Ethnography and field work
- A practical guide to usability testing
- Build your own usability lab
- Best practice in usability test moderation
- Morae Essentials
- Advanced usability testing with Morae
- A practical guide to card sorting
- How to carry out an expert review
- How to design web surveys
- The CIF for Usability Test Reports
- SPSS Essentials
- Advanced Statistics Using SPSS
Usability management training
- Usability standards and legislation
- Web accessibility briefing
- Cost justifying usability
- How to set and track usability metrics
- Consultancy skills
- User experience as a strategic process