Userfocus Usability Newsletter, April 2015

Welcome to the April edition of the Userfocus usability and user experience newsletter!

Message from the Editor

In this month's article, I look at three different strategies for usability evaluation that I've come across. Each offers value, but as you'll see they are better still when you combine all three. We also have an article from our archives on logging usability tests and links to a wide range of interesting articles on usability and user experience.

In other news, our eBook on using Morae for usability testing has been updated. If you've purchased it in the past, you should have already received details on how to upgrade. If you'd like your own copy, you can get it from here.

David Travis

The 3 lenses of usability evaluation

Over the last few months, I've worked with three clients who have each adopted a different approach to usability evaluation. These approaches are like different lenses used to observe the customer experience. No single approach is adequate on its own, but in combination the three approaches form a powerful strategy. Read the article in full: The 3 lenses of usability evaluation.

From our archives: Log usability tests like a pro

Observing a usability test seems simple but it's easy to lose focus during a session and record only the dramatic or obvious usability problems. As you watch the test, you should make minute-by-minute observations of the participant's behaviour as single letter codes. Datalogging ensures you note all behaviours, not just the ones that stand out, and provides all you need to quickly create a list of usability issues you can pass to the design team. Read the review in full: Log usability tests like a pro.

What we’re reading

Some interesting usability-related articles that got our attention over the last month:

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Online training in user experience

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User Experience quotation of the month

Here’s the formula if you want to build a billion-dollar internet company. Take a human desire, preferably one that has been around for a really long time, Identify that desire and use modern technology to take out steps

“Here’s the formula if you want to build a billion-dollar internet company… Take a human desire, preferably one that has been around for a really long time… Identify that desire and use modern technology to take out steps.” — Ev Williams, Founder of Twitter

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