UX newsletter — August 2018
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Message from the Editor
Hi {!email}
A few years back I wrote an article on creating a UX research portfolio. I hoped it would be useful but I also expected it be of niche interest. In fact, it turned out to be quite popular. It's taken a while, but I decided to follow it up with a question I never answered in that article, but that I'm frequently asked by email: how should a UX researcher write a case study for their portfolio? I hope you find it useful.
— David Travis
Writing a case study is the way a UX researcher demonstrates their value. Case studies aren't just for UX portfolios or for consulting proposals: they provide a narrative to describe your work to friends and colleagues. The best case studies are simple stories that can be re-told in your absence and the POWER framework provides the scaffolding to compose your case study. Read the article in full: How to create a POWERful case study for your UX portfolio.
We're seeing a sea-change in our industry as firms scramble to build fledgling user experience (UX) teams. While this is a sure sign of a maturing discipline, it is not without its teething problems. In particular, the voice of the UX team can sometimes sound more like a whisper. Why do some UX teams fail to achieve the impact expected of them? Here are 6 mistakes we've seen in UX teams that prevent them from having boardroom influence. Read the article in full: 6 mistakes that prevent UX teams from having boardroom influence.
What we’re reading
Some interesting UX-related articles that got our attention over the last month:
Like these? Want more? View our posts on Twitter or Facebook.
Upcoming UX training courses
How to pinpoint your team's (and your organisation's) strengths and areas of improvement, so you can deliver your work more effectively. View the full syllabus: User Experience Maturity: Strategy and tactics.
6 places sold, 4 places left. In this fun and hands-on training course, you'll practice all the key areas of UX — from interviewing your users through to prototyping and usability testing your designs — while you prepare for and take the BCS Foundation Certificate exam. View the full syllabus: Foundation Certificate in User Experience.
A 5-day immersion seminar that shows you how Government Digital Services (GDS) plan and carry out user research within Government. You'll practice interviewing and contextual research, carry out usability testing, explore the bigger picture of assisted digital and discover how to plan user research on agile projects. View the full syllabus: User Research Fundamentals.
UX quotation of the month
"The value is in what gets used, not in what gets built." — Kris Gale.
Did I mention I'm writing a book?
It's titled Think Like a UX Researcher and you can help shape the book, get sample content, and find out when it's published at uxresearchbook.com.
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