Userfocus Usability Newsletter, June 2011

Welcome to the June edition of the Userfocus usability newsletter.

Message from the Editor

Look. I admit it. Standards can be fairly tedious. Whenever they're mentioned, boredom detectors sound. It's like being on a long car journey where someone suggests playing I-Spy for the 20th time.

So how can I encourage you to click through to this month's article?

How about if I told you that this isn't just a standard — it's a manifesto for user experience?

David Travis

Feature article: ISO 13407 is dead. Long live ISO 9241-210!

An important usability standard has been updated for the user experience era. The standard describes 6 key principles of human centred design and serves as a manifesto for the field of user experience. Read the article in full: ISO 13407 is dead. Long live ISO 9241-210!.

What we're reading

Some interesting usability-related articles that got our attention over the last month:

Like these? Want more? Follow us on Twitter.

Usability Training: Now Booking

Writing and editing for the web, June 10, London.

A hands-on course that shows delegates how to write and edit content to engage readers from the very first word. Unlike other web writing courses, this workshop is packed with practical activites that help you put what you learn to immediate use. More information about this training course: Writing and editing for the web.

SPSS Essentials, June 29, London.

How to use SPSS to input and analyse data and how to interpret and present the results. More information about this training course: SPSS Essentials.

Web Usability: Designing the user experience, July 25-26, London.

A fast-paced, 2-day immersion seminar that shows you to use usability techniques to boost sales and conversion rates, increase usage and improve customer satisfaction. More information about this training course: Web Usability: Designing the user experience.

User Experience quotation of the month

“Design is not just what it looks like and feels like. Design is how it works.” — Steve Jobs.

Hungry for more?

Read previous newsletters.


Foundation Certificate in UX

Gain hands-on practice in all the key areas of UX while you prepare for the BCS Foundation Certificate in User Experience. More details

Download the best of Userfocus. For free.

100s of pages of practical advice on user experience, in handy portable form. 'Bright Ideas' eBooks.

UX newsletter

Every month, we share an in-depth article on user experience with over 10,000 newsletter readers. Want in? Sign up now and download a free guide to usability test moderation.

Newsletter archive

Look back over previous newsletters in the newsletter archive.

Real-time Twitter feed


Our services

Let us help you create great customer experiences.

Upcoming courses

We run regular training courses in usability and user experience.

Get free email updates

Join the thousands of other people who get their monthly fix of user experience insights from Userfocus and get a free guide to usability test moderation.