Userfocus Usability Newsletter, May 2017

Welcome to the May edition of the Userfocus usability and user experience newsletter!

Message from the Editor

We're told that inspiration can be found in the most unusual of places. Since the article I wrote this month arose from a visit to a urinal, I can only agree with this point of view. In other news, we're running a 3-day UX Certification course next month — more details at the end of the newsletter.

David Travis

30 Days of User Experience — The Bathroom Edition

'30 Days of User Experience' is a downloadable PDF to print out and place in your workplace bathroom to encourage people to engage in UX activities. Read the article in full: 30 Days of User Experience — The Bathroom Edition

From our archives: Measuring satisfaction: Beyond the usability questionnaire

Most usability tests culminate with a short questionnaire that asks the participant to rate, usually on a 5- or 7-point scale, various characteristics of the system. Experience shows that participants are reluctant to be critical of a system, no matter how difficult they found the tasks. This article describes a guided interview technique that overcomes this problem based on a word list of over 100 adjectives. Read the article in full: Measuring satisfaction: Beyond the usability questionnaire.

What we’re reading

Some interesting usability-related articles that got our attention over the last month:

Like these? Want more? Follow us on Twitter, Facebook or Google+.

Upcoming user experience training courses

New dates! Foundation Certificate in User Experience, June 20-22 2017, London.

Gain the BCS Foundation Certificate in User Experience in this fun and hands-on training course. You'll practice in all the key areas of UX — from interviewing your users through to prototyping and usability testing your designs — while you prepare for and take the exam.

More information about this training course: Foundation Certificate in User Experience.

User Experience quotation of the month

"Without data, youre just another person with an opinion." W Edwards Demming.

Hungry for more?

Read previous newsletters.


Foundation Certificate in UX

Gain hands-on practice in all the key areas of UX while you prepare for the BCS Foundation Certificate in User Experience. More details

Download the best of Userfocus. For free.

100s of pages of practical advice on user experience, in handy portable form. 'Bright Ideas' eBooks.

UX newsletter

Every month, we share an in-depth article on user experience with over 10,000 newsletter readers. Want in? Sign up now and download a free guide to usability test moderation.

Newsletter archive

Look back over previous newsletters in the newsletter archive.


Our services

Let us help you create great customer experiences.

Upcoming courses

We run regular training courses in usability and user experience.

Get free email updates

Join the thousands of other people who get their monthly fix of user experience insights from Userfocus and get a free guide to usability test moderation.