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We can bring this course to you and run it for a fixed all-inclusive fee no matter where you are. All you have to do is provide the delegates and the meeting room.
There are no scheduled dates for this course. If you want us to run this seminar as a public course, click on the button below. Once we get 8 like-minded individuals we'll organise a public course and let you know.
Overview: The Lean UX Starter Kit
Delivering a great user experience (UX) is now considered a critical factor in designing innovative products and services. But a great user experience requires the design team to take part in an ongoing dialog with customers and this poses problems for traditional, waterfall development methodologies. These methodologies often need user requirements signed off early in development and frequently demand extensive documentation, which makes design cumbersome and inefficient. Furthermore, there is no on-going dialogue with customers while the product is being developed.
Agile methods have gone a long way to improving this state of affairs. However, many design teams are struggling to incorporate UX within Agile development. Time-honoured UX deliverables like wireframes and written reports take too long to create in an Agile environment, and risk being quickly out of date as the project moves on.
Lean UX provides a solution to this conundrum. By treating each design iteration as a hypothesis to be tested with customers, Lean UX techniques create enormous value in a short amount of time. This provides a practical and actionable way to incorporate customer feedback into the design process on an on-going basis.
About your trainers
This seminar is co-led by Dr. David Travis, the author of E-Commerce Usability. David has more than 20 years experience in the field of user centred design and has delivered over 100 seminars in usability for a range of private and public sector organisations.
G. Tendayi Viki
This seminar is co-led by G. Tendayi Viki. Tendayi is currently founding advisor at 10X10Labs, which is an accelerators that incubates startups based on Lean Startup principles.
This seminar is aimed at
This hands-on course is for you if you work in any kind of fast-paced, innovative environment. It will be particularly useful for developers, designers, product managers, and researchers who want to learn quick methods of getting early feedback from customers on a new product idea, and how to use this feedback in decision-making.
You will learn how to
- Generate testable hypotheses from user interviews.
- Interview customers to discover their needs and test you problem hypothesis.
- Create a measurable UX value proposition.
- Discover from customers whether your hypothesised solution meets their expectations.
- Design and test an MVP (minimum viable product) with customers.
- Use customer feedback to iterate on design and user-experience.
- Apply the critical Lean UX activities you should be carrying out on every project, such as interviewing, personas, red routes, paper prototyping and online usability testing.
This workshop takes a hands-on approach. You will learn the key principles of Lean UX. However, the majority of the time will be spent on fun and engaging activities that will allow you to put these key principles into practice.
An Introduction to Lean Startup Principles
- Making sure you are building the right product – How to make stuff customers want.
Testing the Problem Hypothesis
- Getting beyond demographics: How to interview users to uncover goals and motivations.
- How to generate testable hypotheses from customer interviews.
- How to create a measurable UX value proposition based on your key business objectives.
- Syndicate activity: A design challenge.
Testing the Solution Hypothesis
- How to design an MVP (minimum viable product).
- How to develop ideas for your user interface.
- Syndicate activity: Developing an MVP
Making It Right: An Introduction to Lean UX Principles
- The various methods that can be used to fix UX problems cheaply and quickly.
Testing the First Version of the Product
- How to test your MVP with end users.
- How to create actionable metrics and how to identify vanity metrics.
- How to iterate on the basis of customer feedback.
Testing the Iterated Versions of the Product
- The landscape of online testing tools.
- Remote Usability Testing
Summary and Wrap-Up
- Brief review of the key topics.
- Final opportunity for questions.
What do I get when I book this course?
- 1 day training course with usability and Lean experts.
- Practical checklists, worksheets and extensive notes to take home.
- A proper, air-conditioned learning environment.
- CPD-approved course attendance certificate.
- A 2-course lunch and refreshments throughout the day.
- A money-back guarantee.
This course lasts one day.
Usability immersion training
- Web Usability
- Intranet Usability
- Software Usability
- 2-hr User Experience Briefing
- Online User Experience training
Usability design training
- Design Thinking
- Web accessibility for developers
- Forms usability
- Axure Essentials
- Advanced prototyping with Axure
- Prototyping mobile interfaces with Axure
- How to write on-line documentation
- How to write an effective Style Guide
- Writing and editing for the web
- Usable mobile applications and IVRs
Usability research training
- Contextual inquiry
- Lean UX Starter Kit
- Introduction to design ethnography
- A practical guide to usability testing
- Build your own usability lab
- Best practice in usability test moderation
- Morae Essentials
- Advanced usability testing with Morae
- A practical guide to card sorting
- How to carry out an expert review
- How to design web surveys
- The CIF for Usability Test Reports
- SPSS Essentials
- Advanced Statistics Using SPSS
Usability management training
- Usability standards and legislation
- Web accessibility briefing
- Cost justifying usability
- How to set and track usability metrics
- Consultancy skills
- User experience as a strategic process