20 things you can do this year to improve your user’s experience
The new year is as good a time as any to review and improve the way you work. With a good user experience now widely seen as the key attribute of many high-tech products, it makes sense to review your own products to see how you can give them that user experience edge. Here are 20 quick, simple and virtually free ideas you can apply in 2012.
Five kinds of 'alt' text
There are five different classes of image used on web pages and each class of image requires a different approach to writing the 'alt' attribute.
New standards in usability
2008 saw the release of several international usability standards, many within the influential ISO 9241 series. Two of these standards focus on accessibility and another provides guidelines for usable web sites. This article explains why usability standards are important and summarises the 13 new parts of ISO 9241.
Web Accessibility: No More Mr Nice Guy
Last week the Disability Rights Commission (DRC) published a significant report on web accessibility. This report marks the DRC’s intention to get tough with organisations whose web sites cannot be used by disabled people. Over the next twelve months, we predict that the report will influence redesigns of virtually every major web site in the UK as organisations jockey with each other to avoid getting sued.
Web Standards: User Interface Makeovers
We often come across the misperception that an accessible site means an ugly site. In fact, by following standards, designers can create virtually any visual design yet still make it accessible. Just to prove it, our associate Trevor Morris carried out makeovers of nokia.com and vodafone.co.uk. Neither site met even the minimum levels of accessibility before he started. Once he had finished, both sites were "AAA" accessible. This is of enormous benefit to a disabled user — yet to a sighted user the original and "madeover" sites look virtually identical.
The A-Z of Usability
Rather than create yet another definition of usability, we decided to take a different approach and work through the alphabet, picking one word for each letter to capture the flavour of the field. So we proudly present the A-Z of usability or usability in 26 words.
Web accessibility tools
A concise list of the most useful accessibility tools on the Web. These tools and web sites are indispensable when carrying out accessibility reviews.
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- Dec 2: Usability task scenarios: The beating heart of a usability test
- Nov 4: Common traps in user needs research and how to avoid them
- Oct 7: Transitioning from academic research to UX research
- Sep 2: The minimalist field researcher: What's in my bag?
- Aug 5: The future of UX research is automated, and that's a problem