Articles and resources tagged “task scenarios”

Usability task scenarios: The beating heart of a usability test

Usability tests are unique. We ask people to do real tasks with the system and watch. As the person completes the task, we watch their behaviour and listen to their stream-of-consciousness narrative. But what makes a good usability task scenario?

How to spend your first month in a UX research role (and stay friends with your new work colleagues)

When you start a new job as a user researcher, you need to both charm your work colleagues (so they take action on your future research findings) and challenge them (so they become more user centred). How can you best achieve this in your first 4 weeks in a new job?

The User Researcher's Field Guide to Psychology

When planning user research studies, there are four fundamental principles from psychology that user researchers must know. These are: your users do not think like you think; your users don't have good insight into the reasons for their behaviour; the best predictor of your users' future behaviour is their past behaviour; and your users' behaviour depends on context.

How red routes can help you take charge of your product backlog

"Design is easy," writes branding expert Marty Neumeier. "All you do is stare at the screen until drops of blood form on your forehead." One element that makes design difficult is a lack of constraints. Focusing on your product's red routes provides the key constraint you need to ship a high value product from version 1.

Creating usability test tasks that really motivate users

The magic of usability tests is that you get to see what people actually do with a system (rather than what they say they do). This gives you great insights into how people behave and how to improve your design. But if your tasks lack realism you'll find that people just go through the motions and don't engage with the test — reducing the credibility of your results. Here are 6 ways to captivate participants with great test tasks.

The Fable of the User-Centred Designer

Follow a young man's journey as he discovers the three secrets of user-centred design. After reading this 40-page fable, you'll understand the framework of user-centred design and know how to apply it to your own design project. It's a small book that has big results.

Red route usability

Important roads in London are known as 'red routes' and Transport for London do everything in their power to make sure passenger journeys on these routes are completed as smoothly and quickly as possible. Define the red routes for your web site and you'll be able to identify and eliminate any usability obstacles on the key user journeys.

The A-Z of Usability

Rather than create yet another definition of usability, we decided to take a different approach and work through the alphabet, picking one word for each letter to capture the flavour of the field. So we proudly present the A-Z of usability — or usability in 26 words.

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